is now
.
A new identity built for a unified, intelligent Customer Experience future. Same mission, greater ambition!
A loyalty engine built to create both economic and emotional value at scale. Helps brands reward behavior, emotion, and connection.
From local businesses to global, trusted by 100+ CX Focused Brands
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WHY CX LOYALTY
Your program becomes a growth engine system, that:
CHOOSE CX loyaltyCX Loyalty brings strategy, flexibility, and gamified momentum together to create programs customers genuinely value.
Whether you prioritize points, spend, visits, or curated recognition, CX Loyalty adapts to your strategy and customer behavior.
POS, app, web, kiosks, QR flows, feedback journeys, partner networks; loyalty stays consistent across all customer touchpoints.
Tier journeys, exclusive access, recognition perks, and milestones help customers feel invested as they rise through your program.
CX Loyalty helps you engage with timing and clarity, so interactions feel thoughtful rather than promotional.
Give early access to members close to the next tier.
Introduce new products to high-affinity groups.
Celebrate birthdays and anniversaries.
Encourage lapsing guests with gentle reminders.
Reward customers for completing a visit streak.
Recognize community contributions.
CHOOSE CX LOYALTY
Points, spend, visits, tiers, freebies, and bonuses — all designed to move customers forward.
Configure earning and redemption logic for item groups, time windows, locations, channels, and audience segments.
Surveys, reviews, referrals, social engagement, selfies, app actions, and community moments that strengthen connection.
Whether you prioritize points, spend, visits, or curated recognition, CX Loyalty adapts to your strategy and customer behavior.
Seasonal challenges, visit streaks, spend goals, new-item tries, and habit-building journeys.
RESULTSCX Loyalty consistently drives stronger behavior, higher value, and lasting engagement across industries.
program typesEverything you need to build, manage, and evolve a high-performance loyalty program.
Spend Based, Visit Based, Points to Cash & Points to Freebie.
Simple and effective programs that build steady habits.
Encourage higher-value behavior with spend-driven incentives.
Instant, high-value moments that delight customers.
Operate loyalty across countries and regions without friction.
Clear progression paths with meaningful rewards at each stage.
Reward customers across brand networks and ecosystems.
Tailor onboarding, reward displays, visuals, and program structure to your brand.
Bring loyalty into every digital and physical experience.
A loyalty engine built to create both economic and emotional value at scale.
GAMIFICATIONCX Loyalty brings energy, movement, and play into your program through interactive elements that create excitement and momentum.
Challenges That Drive Action
Visit goals, spend targets, new-item explorations, seasonal missions, and personal challenges.
Streaks That Build Habits
Daily, weekly, or monthly streaks that reward consistency and shorten the time between visits.
Levels and Progression Paths
Step-by-step journeys that unlock bonuses, badges, or early access privileges.
Instant Gratification Moments
Scratch cards, spin-to-reveal rewards, surprise boosters, and on-the-spot freebies.
Badges and Achievement Signals
Visual markers that celebrate participation and strengthen emotional connection.
Seasonal and Event-Based Gamification
Holiday quests, limited-time missions, and location-specific challenges that keep loyalty fresh and engaging.
CXVERSE PRODUCT SUITECXVERSE brings every customer-facing capability into one platform.
rothchild.rachel@gmail.com
+12678912738
Unified customer profiles. Every order enriches identity, preferences, and purchase history across all locations.
NPS SCORE
Live
72
Excellent
+8 vs last month
Promoters 62%
Passive 24%
Detractors 14%
JM
Jessica Martinez
“Staff was incredibly helpful. Quick checkout but the wait for a table was a bit long.”
Positive Sentiment · 86%
Real-time experience intelligence — feedback, NPS & sentiment, instantly actionable.
Inbox
FC
Folio Coffee
7:30 AM
to daniel@example.com
Your 100ᵗʰ cup, on us this morning.
Daniel,
Tomorrow morning, your 100ᵗʰ cup is on the house. Your usual flat white will be ready when you walk in.
Thank you for the steady mornings. We see you.
— The Folio team
TRIGGER
Customer reaches 100ᵗʰ order
AUDIENCE
Active within last 30 days
CHANNEL
Email · feels like a moment
PERSONALIZE
Their drink · home shop · name
SEND
Tomorrow, 7:30 AM · with his coffee
Behavior-led messaging — SMS, email, push & in-app, triggered automatically.
New Order
#1084
Just now
2 items ·
Pickup in 15 mins
Preparing…
Branded digital ordering — microsites, mobile apps & commerce, unified.
Bella's Kitchen
DIGITAL GIFT CARD
E-GIFT
$
50
CARD CODE
BK-7F92-X4PL
Send a Gift
Email or SMS Delivery
RECIPIENT
sarah.jones@gmail.com
MESSAGE
Happy Birthday! Dinner's on me, enjoy!
Digital & physical gift cards — instant gifting with seamless redemption and upsell paths.
+50 POINTS CREDITED
EARN
Toward your next reward · auto-applied at checkout
FREE DESSERT UPGRADE APPLIED
REDEEM
−$4.00 saved · Gold tier perk · no codes needed
100 PTS TO PLATINUM
UNLOCK
Free delivery + early menu drops · 60% there
Smart promotions — personalized offers & lifecycle rewards, built to protect margin.
Referral Chain
Live
RR
Rachel R.
KT
Kim T.
JD
James D.
NP
Nina P.
+3
more
Reward Progress
Rachel R.’s referral journey
Sign up
1st Referral
3 Referrals
5 Referrals
Referral growth — trackable, multi-step programs that reward advocacy and expand reach.
TRIGGER
New Customer Signup
ACTION
Send Welcome Email
Subject
Welcome to the family! 👋
CONDITION
Opened Email?
Yes → Reward
No → Remind
Onboarding, win-back, reactivation, & lifecycle flows that run end to end.
resourcesAccess articles, case studies, and playbooks designed to help you master customer experience intelligence.
